Pulsz TV collects some of your personal information to run your account, process payments and keep the platform secure. This Privacy Policy explains exactly what we collect, why we collect it, who we share it with and what your rights are as a Pulsz TV player. We have written it in plain language because you deserve to understand how your data is used — not just sign something you cannot follow.
This Privacy Policy describes how Pulsz TV ("we", "our", "us"), the operator of the online betting and gaming platform at pulsztv.app, collects, processes, stores and protects the personal data of all registered players and visitors. It applies to all Pulsz TV services including sports betting, live casino, Teen Patti, card games, the VIP Club, bonus programmes and customer support interactions.
By registering an account on Pulsz TV and accepting the Terms and Conditions, you also acknowledge and accept this Privacy Policy. If you do not agree with how Pulsz TV handles personal data as described here, you should not create or continue using an account. This policy should be read alongside our Terms and Conditions and Responsible Gaming policy.
Pulsz TV does not sell your personal data to third parties for marketing purposes. Your data is used to operate your account, process transactions, comply with legal requirements and improve the Pulsz TV platform — nothing else. If you ever want to know exactly what data we hold on you, you can request a copy by emailing support@pulsztv.app.
Pulsz TV collects personal data in three ways: information you provide directly, information we generate through your use of the platform, and information we receive from third-party verification services. Below is a full breakdown of the categories of data we collect.
| Category | Data Points | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, passport number | Registration form, KYC document upload |
| Contact Data | Mobile number, email address, postal address | Registration form, profile updates |
| Financial Data | Payment method details (Easypaisa/JazzCash account numbers, bank account for IBFT, masked card numbers), deposit and withdrawal history | Deposit and withdrawal transactions |
| Gaming Activity Data | Bet history, game history, bet amounts, win/loss records, session duration, bonus usage | Platform activity logging |
| Technical Data | IP address, device type, operating system, browser type, geolocation (country level), session timestamps | Automatic collection on login and activity |
| Communications Data | Support chat transcripts, email correspondence, complaint records | Customer support interactions |
| Verification Data | Identity document images, selfie verification images, address proof documents | KYC verification process |
Pulsz TV does not collect biometric data beyond what is required for identity document verification. We do not collect your full payment card number — only a masked version is retained after a transaction is processed. We do not retain SMS OTP codes after authentication. We do not record phone calls unless you are specifically told that a call is being recorded for quality or compliance purposes.
Every piece of data Pulsz TV collects has a specific purpose. We do not collect data speculatively. Below are the main purposes for which your personal data is processed on Pulsz TV:
Pulsz TV processes your personal data on the following legal grounds:
Important: Withdrawing consent for optional data processing (such as marketing communications) does not affect the lawfulness of processing that took place before your withdrawal, and does not prevent Pulsz TV from continuing to process data on other legal grounds such as contract performance or legal obligation.
Pulsz TV does not sell or rent your personal data to any third party. We share data only in the following limited circumstances:
To process deposits and withdrawals, Pulsz TV shares necessary payment details with our payment processing partners, which include Easypaisa, JazzCash, NayaPay, SadaPay and banking infrastructure providers for IBFT transactions. These providers receive only the information necessary to process the specific transaction and are bound by their own strict data handling obligations.
For KYC compliance, Pulsz TV uses third-party identity verification services that cross-reference the documents you submit against relevant databases. These services process your identity data solely for the purpose of verification and are prohibited from using your data for any other purpose.
Pulsz TV is legally required to provide account information, transaction records and identity data to relevant authorities when presented with a lawful request — including requests related to fraud investigation, anti-money laundering compliance or other regulatory matters. We will notify you of any such disclosure where we are legally permitted to do so.
Pulsz TV uses cloud hosting, database and security services from reputable technology providers. These providers may process your data as part of delivering infrastructure services to Pulsz TV but do not have access to your data for their own purposes and are bound by strict data processing agreements.
Where data is transferred to service providers located outside Pakistan, Pulsz TV ensures that appropriate data protection measures are in place — including contractual safeguards — to protect your personal data at the same standard it would receive under applicable Pakistani data protection requirements.
Pulsz TV uses cookies and similar tracking technologies to keep you logged in, remember your preferences and understand how the platform is being used. Below is an overview of the types of cookies we use, along with a visual indication of which ones are optional.
Most mobile and desktop browsers allow you to control cookie settings. You can also clear cookies at any time through your browser settings. Disabling non-essential cookies may affect some Pulsz TV features such as saved preferences and personalised offers, but will not prevent you from logging in or placing bets.
Pulsz TV retains personal data for as long as it is needed for the purpose it was collected, or as required by applicable law. The table below shows the standard retention periods for key categories of data:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years after closure | Legal obligation, dispute resolution |
| KYC / identity documents | Duration of account + 5 years | Anti-money laundering regulations |
| Financial / transaction records | Duration of account + 7 years | Tax and financial reporting requirements |
| Betting and gaming history | Duration of account + 3 years | Dispute resolution, responsible gaming review |
| Customer support records | 3 years from last interaction | Service improvement, complaint resolution |
| Technical / log data | 12 months rolling | Security monitoring, fraud detection |
| Marketing consent records | Until consent withdrawn + 1 year | Consent audit trail |
After the applicable retention period, your personal data is securely deleted or anonymised so that it can no longer be linked to you. If you close your Pulsz TV account, we begin the deletion process for data that has no ongoing legal retention obligation within 30 days of closure.
Pulsz TV takes data security seriously. The following measures are in place to protect your personal data from unauthorised access, loss or disclosure:
Your role in security: Pulsz TV's security measures protect your data from our end. You are responsible for keeping your login credentials private, using a strong password, and not sharing account access with others. If you suspect unauthorised access to your account, contact support@pulsztv.app immediately.
As a Pulsz TV player, you have the following rights in relation to your personal data. You can exercise any of these rights by emailing support@pulsztv.app. We will respond within 30 days of receiving your request.
Pulsz TV services are strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under 18. If you are a parent or guardian and believe that your child has registered an account on Pulsz TV, please contact us immediately at support@pulsztv.app with the relevant account details. We will investigate and close the account promptly, and delete any personal data collected from the minor in accordance with our deletion obligations. Pulsz TV takes underage access extremely seriously and invests in age verification measures to prevent it.
Pulsz TV may update this Privacy Policy from time to time to reflect changes in our data practices, platform features or legal requirements. When we make material changes, we will notify registered players by email and display a notification on the Pulsz TV platform at least 7 days before the updated policy takes effect. The latest version is always available at pulsztv.app/privacy-policy.
Your continued use of Pulsz TV after the effective date of an updated Privacy Policy constitutes your acceptance of the changes. If you disagree with an update, you may close your account before the changes take effect. We encourage you to review this policy periodically.
If you have any questions about how Pulsz TV handles your personal data, want to exercise any of your data rights, or wish to raise a privacy concern, please contact us using the following details. We aim to respond to all privacy-related enquiries within 5 business days.
Privacy and Data Requests: support@pulsztv.app
Please include your registered email address and a brief description of your request in the subject line. For Subject Access Requests, we will ask you to verify your identity before releasing any data.
For questions about the security of your Pulsz TV account specifically, or to report suspected unauthorised access, use the same email address and mark your message as urgent.
Six things Pulsz TV commits to on data privacy — not just legal language, actual practice
Pulsz TV does not sell, rent or trade your personal data to advertisers or data brokers. Your information stays within Pulsz TV and the limited set of service providers needed to run your account — full stop.
Every piece of data moving between your device and Pulsz TV servers travels over TLS-encrypted connections. Sensitive stored data — identity documents, financial records — is encrypted at rest on our infrastructure.
You can request a copy of your data, correct inaccuracies, delete data we no longer need to hold, or withdraw consent for optional processing — all by emailing support@pulsztv.app. These rights are not buried in small print.
Pulsz TV does not hold your data indefinitely. Each category of personal data has a defined retention period, after which it is securely deleted or anonymised. We do not keep data "just in case".
If you do not want to receive promotional emails or bonus offers from Pulsz TV, you can opt out with a single click in any email or from your account settings. Your opt-out takes effect immediately and is permanent until you change it.
When this Privacy Policy changes materially, Pulsz TV notifies all registered players by email before the change takes effect. No surprise policy rewrites — you will always know what changed and when.
Now that you know how Pulsz TV handles your privacy, you can register and play with full confidence. PSL betting, Teen Patti, live casino — all in PKR, all with your data protected.
Pulsz TV uses your gaming activity data to support responsible gaming — not to push you to play more. Deposit limits, session reminders and self-exclusion tools are available to all players from account settings. You must be 18 or older to register and play.
Responsible Gaming Tools